Rexxy Business
AI agents for small businesses, installed and managed.
An AI agent is software that can read, interpret and act on a task within limits you set. Rexxy Business installs and configures agents for small and midsize businesses, starting with those in Upstate South Carolina, and connects them to the tools you already use.
Talk to us about business agentsWhat agents can take on
Repetitive operations, with your team in charge.
Customer inquiries
Reading incoming questions, sorting by type or urgency and drafting replies from your approved information.
Lead qualification and follow-up
Gathering the details you’d ask for anyway, flagging good fits and keeping follow-ups from slipping.
CRM updates
Preparing or making updates from emails and forms, so your records stay current without the retyping.
Scheduling and appointments
Helping coordinate times and pass job or meeting details to the right person.
Document processing
Pulling details out of forms, orders and files, then checking them before they become a record.
Email and admin work
Summarizing long threads, routing messages and handling routine administrative steps.
Internal knowledge assistants
Answering staff questions from the documents you choose, with a way to check the source.
Automated reporting
Summarizing activity on a schedule and flagging the items that need a person’s attention.
These are examples of what agents can do, not completed customer engagements. What’s possible depends on your tools.
What we do for your business
- Install and configure the agent. We write down what it does, what it doesn’t and when it stops and asks.
- Connect approved business tools. It connects to the systems you sign off on, where a dependable connection exists.
- Establish permissions. It gets no more access than the job needs, and approvals sit where your team can use them.
- Test the workflows. We check it against the kinds of work and edge cases your team actually sees.
- Train your employees. Your team learns what it does, how to correct it and who to call.
The full process is on the AI assistant installation page. If the steps are completely predictable, you may not need AI at all. See business process automation. Not sure which applies? AI consulting can help you decide, and managed AI agents keep things dependable after launch.
What agents are good at
- Work that happens often and follows a recognizable pattern
- Reading messy information, such as emails and scans
- Preparing drafts that a person can check quickly
- Spotting items that need someone’s attention
What they shouldn’t do alone
- Make promises to customers about price or contract terms
- Give legal, medical or financial advice
- Handle emergencies or safety issues
- Make decisions about people, such as hiring or credit
- Change important records without validation
Questions
Good questions to ask
Is this a chatbot?
Not usually. A chatbot waits for someone to talk to it. Most business agents work in the background on tasks like triaging an inbox or reading a document, then hand results to your team. Some do answer questions directly, such as an internal knowledge assistant.
Are you building custom software for us?
Not primarily. We use proven AI models, agent frameworks and integrations, then configure them around your process. That’s usually faster and easier to maintain than something built from scratch.
Will it be right every time?
No, and you should be wary of anyone who says otherwise. We test against real examples, check how it performs and put a person in the loop where a mistake would matter.
What happens to our data?
An agent gets access only to the systems and data it needs for its job. Before we install anything, we go over which tools and third-party AI services would handle your information, so you can approve them.
Related services
Where this fits with everything else.
For businesses
Business Process Automation
Make the handoffs between forms, email, CRMs and documents far less manual.
For both
Managed AI Agents
Monitoring, updates, integration upkeep, permission reviews and support after setup.
For businesses
AI Consulting
Find the tasks worth automating, weigh what’s feasible and leave with a focused plan.
Compare all servicesExamples for home service businessesExamples for distributors
Let’s get to work
What would your team hand off first?
Describe one task your team repeats all week, and we’ll tell you honestly whether an agent is a good fit.
Talk to us about business agents